Encryption
All data is encrypted at rest using AES-256 encryption. All data in transit is protected using TLS 1.3. These protections apply across every component of your dedicated cloud environment.
What we store and where
Relational database
Stores user information, preferences, settings, document access control information, and credentials for configured integrations.
Access: Database access is restricted to authorized internal services only
Vector database and search engine
Stores documents, document metadata, vector representations, and document access control information used for context retrieval.
Access: Restricted to authorized internal services only. No external systems or other clients can access this data.
Object storage
Stores original documents from integrations and user uploads, including attachments and media files. Temporary files generated during document processing are automatically purged once processing is complete.
Access: Restricted to authorized internal services only. No external systems or other clients can access this data.
Data retention
All stored data remains exclusively within your dedicated cloud environment. No storage resources are shared between clients.